Terms of service

Welcome to Chance & Chapters!
These Terms of Service (“Terms”) govern your use of our website and services. By visiting our site or purchasing something from us, you agree to these Terms. Please read them carefully before placing an order.

1. Overview

Chance & Chapters (“we,” “our,” “us”) is a small business that sells curated bookish mystery boxes and related merchandise through our online store.
By accessing or using our website, you agree to be bound by these Terms, as well as our Privacy Policy and Refund & Return Policy.

2. Eligibility

You must be at least 18 years old or have permission from a parent or guardian to make a purchase through our website.

3. Products & Availability

Each Chance & Chapters box is a limited-edition, seasonal product, and availability may vary.
We reserve the right to:

  • Limit quantities of any product.

  • Modify or discontinue items at any time without prior notice.

  • Adjust prices or promotions as needed.

Because our boxes are mystery-based, product variations are expected — items, designs, or books may differ slightly from the product images shown.

4. Pricing & Payment

All prices are listed in your local currency (as indicated at checkout) and include applicable taxes unless otherwise stated.
We accept secure online payments through trusted third-party processors.
By completing a purchase, you confirm that:

  • You are authorized to use the chosen payment method.

  • You agree to the total amount charged at checkout.

5. Shipping & Delivery

Shipping times and rates are outlined at checkout. Once your order has shipped, you’ll receive a confirmation email with tracking details.
Please ensure your address is entered correctly — we are not responsible for lost or delayed packages due to incorrect shipping details.

6. Returns, Refunds & Exchanges

All sales are final due to the mystery and limited-edition nature of our products.
For full details, please review our Refund & Return Policy.

7. Intellectual Property

All content on this website — including images, text, logos, product names, and designs — is the property of Chance & Chapters and protected by copyright law.
You may not copy, distribute, or use our content without written permission.

8. User Conduct

By using this site, you agree not to:

  • Use the site for unlawful or harmful purposes.

  • Attempt to hack, disrupt, or interfere with website functionality.

  • Post or transmit malicious code or harmful material.

Violation of these Terms may result in termination of access to our services.

9. Limitation of Liability

Chance & Chapters is not liable for any indirect, incidental, or consequential damages arising from your use of our website or products.
All items are sold “as is,” and by purchasing, you accept the inherent surprise and risk of our mystery box experience.

10. Changes to These Terms

We may update or modify these Terms at any time. Updates will be posted on this page with the revised effective date. Continued use of our website means you accept the updated Terms.

11. Contact Us

If you have any questions about these Terms, please reach out to us at:
📧 hello@chanceandchapters.com
🌐 www.chanceandchapters.com

✨ By purchasing from or using the Chance & Chapters website, you agree to these Terms of Service and all related policies.